We stand by the quality of our products. If, for any reason, you aren’t satisfied with your purchase, you may return it to us for an exchange, store credit, or a product refund.
Just send the item(s) back to us within 45 days of your purchase at the address below. Be sure to include a note with the shipment explaining the reason for the return, your name, and order number. Additionally, please tell us if you would prefer to exchange the item, receive store credit, or receive a refund for the cost of the item (please note: shipping charges are nonrefundable unless we are responsible for a mis-shipped order). If returning tea, please ship in a box (not padded envelope) to better protect the tea during shipping!
Returns - Arbor Teas
1342 North Main Street, Suite 4
Ann Arbor, Michigan 48104
* Returns for products received as a gift will be refunded with store credit.