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Shipping Policy

Free Shipping For ALL Orders Over $60!


For the convenience of Arbor Teas customers, we are pleased to offer a variety of UPS and USPS shipping services. At this time, we only ship within the United States. All shipping rates are calculated in real-time based on your shipping address and the size of your order. USPS First Class shipping is restricted by weight and only available for orders below a certain weight. Additionally, free local delivery is available within the City of Ann Arbor, MI.


Earth-Friendlier Shipping

[Please note: Unfortunately, the parcel post shipping option is temporarily unavailable.  We are working on updating our website so that this option will be available again soon.  Sorry!] For our greenest shoppers, we are happy to offer our Earth-Friendlier Parcel Post shipping option (via USPS) for most* shipments. Although it generally extends delivery time by a week or so, Parcel Post shipping uses ground transportation only (except when shipping to Alaska and Hawaii).  By eliminating air transportation, Parcel Post is the greenest, most efficient shipping alternative available. 

*Please note: Parcel Post is not available for all shipments. USPS has changed its shipping policy so that Parcel Post is only offered to shipping addresses that are a certain distance away from our warehouse in Ann Arbor, Michigan. If a shipping address is close enough to Arbor Teas so that ground transportation is used for Priority Mail shipments by default, Parcel Post will not be available as an additional shipping option.

Free Shipping Available

Free shipping is available for all orders over $60.00 in value, and for all local deliveries within the City of Ann Arbor. Arbor Teas reserves the right to choose the shipping carrier and service used to deliver all orders electing free shipping (which could include USPS Parcel Post, 5-12 business days). Free shipping is sometimes not available in combination with other coupons or promotions.

Shipping Timelines

Orders are processed and shipped Monday - Friday with the exception of national holidays. Delivery speed depends upon the shipping carrier and service you elect during checkout. A summary of the shipping times provided by each carrier is provided below. To estimate the arrival date of your order, please allow 1-2 business days for order fulfillment prior to shipping.  

•  UPS Ground: 1-5 business days from day of shipment  
•  UPS 2nd Day Air: 2 business days from day of shipment  
•  USPS Priority Mail: 2-3 days from day of shipment  
•  USPS First Class: 4-5 days from day of shipment  
•  USPS Parcel Post: 5-12 days from day of shipment (Alaska and Hawaii 15-20 days)

Free Delivery in the City of Ann Arbor, MI

Deliveries within the City of Ann Arbor, MI, are made every Friday with the exception of national holidays and the day after Thanksgiving. Local delivery orders must be placed before 5:00 pm EST on Thursday to be included in the deliveries for the next day. Deliveries to business addresses will be made during business hours (i.e. by 5:00 pm), however residential deliveries may be made during the afternoon or evening. Please remember to select "Free Delivery in the City of Ann Arbor, MI" as your shipping option during checkout.