Please Note: Due to the large volume of orders that we receive on Earth Day, our order fulfillment timeline may be delayed by an additional 2-4 business days for orders placed on April 21-22. Thank you for your patience!
For the convenience of Arbor Teas customers, we are pleased to offer a variety of UPS and USPS shipping services and free local delivery within the City of Ann Arbor, Michigan. At this time, we only ship within the United States and Canada. All shipping rates are calculated based on the shipping address and the size of the order. USPS First Class shipping and USPS First Class International shipping is restricted by weight and only available for orders below a certain weight. For shipments destined to Canada, the recipient is responsible for any local duties and taxes due at delivery.
Free shipping is available for all orders with a delivery address in the USA and over $60.00 in value. And free delivery is available for all local orders within the City of Ann Arbor. Arbor Teas reserves the right to choose the shipping carrier and service used to deliver all orders electing free shipping (which could include USPS Parcel Post, 5-12 business days). Free shipping is sometimes not available in combination with other coupons or promotions.
Orders are processed and shipped Monday - Friday with the exception of national holidays. Delivery speed depends upon the shipping carrier and service elected during checkout. A summary of the shipping times provided by each carrier is provided below. To estimate the arrival date of an order, please allow 1-2 business days for order fulfillment prior to shipping.
USA - Estimated Shipping Timelines
• UPS Ground: 1-5 business days from day of shipment
• UPS 2nd Day Air: 2 business days from day of shipment
• USPS Priority Mail: 2-3 business days from day of shipment
• USPS First Class: 4-5 business days from day of shipment
Canada - Estimated Shipping Timelines*
• USPS Int'l Priority Mail: 3-10 business days from day of shipment
• USPS Int'l First Class: 3-20 business days from day of shipment
*For shipments destined to Canada, the recipient is responsible for any local duties and taxes due at delivery.
Deliveries within the City of Ann Arbor, MI, are made every Friday with the exception of national holidays and the day after Thanksgiving. Local delivery orders must be placed before 5:00 pm EST on Thursday to be included in the deliveries for the next day. Deliveries to business addresses will be made during business hours (i.e. by 5:00 pm), however residential deliveries may be made during the afternoon or evening. Please remember to select "Free Delivery in the City of Ann Arbor, MI" as the shipping option during checkout!